Web Developer

• Built new "My Deals and Rewards" page to highlight custom offers and drive engagement with loyalty program

• Collaborate with fellow developers to implement a variety of cohesive customer experiences that suit business needs

• Learn and execute development best practices with Javascript, Next.js, React, and other relevant tools and frameworks

• Work closely with business partners and QA to ensure delivery of quality code and user experiences

Web QA Engineer

• Developed and executed a test plan for a cloud-based payment processing service, outlining test scenarios and automating API testing with Java/Maven/Cucumber

• Executed functional and regression testing of dominos.com: creating test cases for new features, identifying bugs, and helping facilitate the release of new national offers and campaigns

• Utilized Webdriver.io and Applitools visual AI to develop an automated UI regression test suite for an internal web application, reducing manual test effort

Store System .NET Developer

• Implemented endpoint to abandon invalid carts as part of a batch process, resolving a bug that impacted store operations and required manual dev intervention

• Provided on-call support to production environments during pilot roll-out of new store system platform, identifying build issues, fixing bugs, and dynamically providing stopgap measures

• Facilitated the depreciation of a legacy API, removing client dependencies and old code, thus reducing complexity and improving maintainability of codebase

Salesforce Business Analyst

• Collaborate with business units to identify optimal Salesforce use cases, solicit requirements, and develop systems to streamline internal operations and franchise business processes

• Create dashboards highlighting key business metrics for executive level summaries

Web Developer

• Backend development of web app to facilitate audio calls via VIOP, matching visitors at different museums to foster art-based connections

• Worked hand-in-hand with UX designers throughout front end development and usability testing, assisting in translating design into implementation

Software Engineer Intern

• Built endpoint in Loan Origination .NET Core API to expose banker’s IDs to other systems

• Team based development of an Angular based web tool for managing schemas used in the document ingestion process, allowing scalability for banker’s accepting client’s document

Service Center Developer

• Backend development of a call volume dashboard using AWS and Google Sheets APIs

• Prototyped intelligent call routing system using Amazon Lex, iteratively testing and revising to improve understanding of customer intent

• Created a DynamoDB database, web interface, and Python script to dynamically check for call center holiday closures

• Designed alert system to monitor service metrics and output to Slack